Terms and Conditions

Welcome to Screamly Entertainment LLC! These Terms and Conditions govern your use of our website and services. By placing an order, you agree to these terms.

1. Refunds, Returns, and Exchanges

  • Refunds and Replacements: If your order arrives damaged, flawed, or misprinted, you are eligible for a refund or replacement.
  • Conditions: Refunds and replacements are only offered for defective or damaged products. We do not accept returns or exchanges for buyer’s remorse or incorrect size selection.
  • Timeframes: Requests for refunds or replacements must be submitted within 30 days of receiving the item.
  • Process:
    • Contact us at [ScreamlyEnt101@gmail.com] with your order number, photos of the damaged item, and a brief explanation of the issue.
    • Once approved, the replacement or refund will be processed.
    • Screamly Entertainment LLC does not cover return shipping costs unless the issue is due to a manufacturing defect.

2. Shipping Information

  • Estimated Delivery Times:
    • U.S.: 5–7 business days after processing.
    • International: 10–20 business days after processing.
  • Processing Times: Orders are typically processed within 2–5 business days.
  • Shipping Carriers: We partner with reliable carriers such as USPS, FedEx, and DHL. The specific carrier depends on the destination.
  • Delays and Disclaimers: Screamly Entertainment LLC and Printful are not responsible for shipping delays caused by the carrier or customs.
  • Tracking Information: All orders include tracking information, which will be provided once the order is shipped. Customers are encouraged to monitor tracking closely, as Screamly Entertainment LLC is not liable for lost packages once the tracking information is provided.

3. Order Processing

  • Orders are processed Monday through Friday, excluding holidays.
  • Processing time: 2–5 business days.

4. Payment Information

  • Accepted Payment Methods:
    • WooPay
    • Apple Pay
    • Google Pay
  • Payment Security: Payments are securely processed through encrypted gateways to ensure your data is protected.

5. Privacy Policy

  • Data Collection: We collect customer information (name, address, email, etc.) only to process orders and improve user experience.
  • Data Protection: Your data is stored securely and is not shared with third parties except for order fulfillment purposes (e.g., Printful).
  • GDPR/CCPA Compliance:
    • EU customers have the right to access, amend, or delete their data.
    • California residents can opt-out of data sales under CCPA.

6. Terms of Service

  • General Terms:
    • All purchases are subject to product availability.
    • Prices and policies are subject to change without notice.
  • Disclaimers:
    • We reserve the right to cancel orders for any reason, including pricing errors or inventory issues.
    • By using this website, you agree not to misuse the services or violate applicable laws.

7. Customs, Duties, and Taxes

  • Customers are responsible for any customs duties, taxes, or additional fees for international orders. These charges vary by country and are not included in the order price.

8. Contact Information

For questions or concerns, contact us:

  • Email: [ScreamlyEnt101@gmail.com]

9. FAQ

  • Can I cancel my order after it’s placed?
    • Orders can only be canceled before processing begins. Contact us immediately if you need to cancel.
  • What if my order arrives damaged?
    • Email us within 30 days with your order number and photos of the damage to request a refund or replacement.

10. Sustainability and Ethical Practices (Optional)

At Screamly Entertainment LLC, we partner with Printful, which uses eco-friendly printing methods and minimizes waste by producing items on demand.